Last Updated: October 4, 2025
1. Introduction
This Privacy Policy explains how DeckForge ("we", "us", or "our") collects, uses, and protects your information when you use our Discord bot. By using DeckForge, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We collect and store the following types of information:
Discord User Information:
- Discord User ID (required for bot functionality)
- Username and discriminator
- Server/Guild IDs where the bot is used
Game Data:
- Card collection and inventory
- Deck configurations
- Battle history and statistics
- Quest progress and achievements
- Virtual currency balances
Usage Information:
- Command usage and interactions
- Timestamps of activities
- Error logs and technical diagnostics
Payment Information:
- Transaction IDs and purchase history
- Payment information is processed through third-party providers and is not stored by us
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the DeckForge bot functionality
- To track your game progress, cards, and statistics
- To process virtual currency purchases
- To detect and prevent cheating or abuse
- To improve and optimize the bot's performance
- To communicate important updates or changes
- To provide customer support
4. Data Storage and Security
We take reasonable measures to protect your information:
- Data is stored on secure servers with encryption
- Access to user data is restricted to authorized personnel only
- We regularly review and update our security practices
- However, no method of transmission over the Internet is 100% secure
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in bot operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
6. Third-Party Services
DeckForge may integrate with third-party services:
- Discord (governed by Discord's Privacy Policy)
- Payment processors for virtual currency purchases
- Analytics services to improve bot performance
We are not responsible for the privacy practices of these third parties.
7. Data Retention
We retain your data for as long as:
- You actively use the DeckForge bot
- Required to provide our services
- Necessary to comply with legal obligations
- Needed to resolve disputes or enforce agreements
8. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your stored data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (may result in loss of game progress)
- Opt-Out: Stop using the bot to prevent further data collection
To exercise these rights, contact us at privacy@deckforge.bot
9. Children's Privacy
DeckForge is intended for users aged 13 and older, in compliance with Discord's Terms of Service. We do not knowingly collect information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately.
10. International Users
DeckForge is operated globally. By using the bot, you consent to the transfer and processing of your data in countries where our servers are located, which may have different data protection laws than your country of residence.
11. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of DeckForge after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@deckforge.bot
- Support: support@deckforge.bot
- Discord: Join our support server
14. GDPR Compliance (EU Users)
For users in the European Union, we comply with GDPR requirements:
- Legal basis for processing: Consent and legitimate interests
- You have the right to lodge a complaint with a supervisory authority
- You have the right to data portability
- You can withdraw consent at any time